Chipp Chatter - It's a people problem
AI is slowed by leadership readiness, not tech readiness. This week, learn how organizations can think through AI adoption and why there is a strong bull case to be had.
AI is moving quickly. 💨
Here are the highlights from the week that was in AI and Chipplandia and our spicy takes on what it actually means:
AI Highlights from Around the Web
AI Adoption Requires Organizational Support
Ethan Mollick shares findings from Denmark showing that AI impact depends on how organizations implement it. Companies that actively encourage AI use see greater adoption and impact, while overall employment and wages remain stable so far.
🌶️ AI adoption is a leadership readiness challenge, not a technology readiness challenge. We need to empower employees with the time and support to test and share solutions for their work using AI.
The 80/20 AI Investment Paradox
Allie Miller spots a crucial trend in AI implementation: companies over-investing in technology while under-investing in the humans who use it. Her insight cuts to the heart of why many AI initiatives fail - tools without adoption create expensive shelf-ware, not competitive advantage.
🌶️ Another way to put it: leadership is the bottleneck. Not tech. According to McKinsey, employees are moving 3x FASTER than leadership thinks. (“Superagency in the Workplace” Jan 25). It’s time to move from pilot to launch in specific areas led by internal champions.
Different Generations Use AI Differently
Sam Altman observes how different generations approach ChatGPT, revealing a fascinating progression of human-AI relationships. This isn't just about usage patterns - it's giving us a preview of how society will transform as AI becomes increasingly embedded in our daily lives.
🌶️ New technologies are initially used with the same process as old technology. The first video recordings were set up to record theatrical plays. Only later did directors realize they had new angles and perspectives to use. The same is happening with AI. Many are using it like Google. As more people start their technological journey with AI, new methodologies and workflows will emerge.
The Bull Case for AI's Impact
Derek Thompson shares why he's optimistic about AI's societal implications, highlighting four trends: accelerating adoption, improving performance on corporate tasks, rising task complexity, and the ability to accomplish in minutes what used to take smart people hours.
🌶️ When a technology is getting better and increasing its adoption, the ultimate impact will be massive - and is most likely being under-estimated.
Chipp Highlights
Chipp Builder Series: Mark Schlossman of Worth It Repairs
Mark's journey from local phone repair shop owner to YouTube creator with over 4,000 subscribers highlights AI's transformative power for small businesses. Using Chipp, he overcomes the content creation hurdle that keeps many skilled service providers invisible online.
What makes Mark's story special is how AI bridges the gap between technical expertise and effective marketing. By generating SEO-optimized video descriptions and viral short-form content, Mark has expanded his repair business beyond local boundaries - now receiving devices from as far as Hawaii and Canada.
For small business owners everywhere, Mark's success demonstrates how AI is democratizing content creation, turning technical expertise into discoverable content without requiring writing skills or hours of extra work.
Workshop Recap: Testing AI Products
In the evolving world of AI, traditional testing approaches fall short. Here's how to adapt your testing to ensure your AI products deliver value while handling the unpredictable nature of generative AI.
Read the full workshop recap here.
Chipp Con Speaker Feature: Justin Ahrens
Chipp Con is July 21-22. We want you there. Learn more.
Creative leader Justin Ahrens will be joining us and revealing how his agencies Rule29 and O'Neil Printing use AI to revolutionize design processes without losing the human touch. His session "Creativity x AI" will show you practical ways to ideate, design, and deliver faster while preserving what makes creative work meaningful.
For Justin's full impressive bio and session details, check out our blog.
